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Get Satisfaction

Build community. Love your customers

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Building Thriving Customer Communities

Get Satisfaction helps small businesses engage on social media with $49/user service

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Get Satisfaction wins CRM Idol 2011

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Forbes

Executive Profiles: Disruptive Tech Leaders In Social Business - Wendy Lea, Get Satisfaction

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Xconomy

"Get Satisfaction Snags $6M to Crowdsource Customer Support To Other Customers"

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ZDNet

"Get Satisfaction raises $6 million, plots social CRM expansion"

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Get Satisfaction is a simple way to build online communities that enable productive conversations between companies and their customers.  Since launching in 2007, more than 40,000 customer communities have been created in the Get Satisfaction network, enabling companies to provide a more social support experience, build better products, increase SEO and improve customer loyalty.  

Get Satisfaction customers range from small businesses to Fortune 500 companies like Zappos, Microsoft, Procter & Gamble, British Telecom, Mint.com (Intuit), and social web start ups like Foursquare and Stumble Upon. Tiered pricing and packages (starting from free) let businesses of all sizes choose the plan that best fits their needs.  

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