Get Satisfaction wins CRM Idol 2011
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Get Satisfaction is a simple way to build online communities that enable productive conversations between companies and their customers. Since launching in 2007, more than 40,000 customer communities have been created in the Get Satisfaction network, enabling companies to provide a more social support experience, build better products, increase SEO and improve customer loyalty.
Get Satisfaction customers range from small businesses to Fortune 500 companies like Zappos, Microsoft, Procter & Gamble, British Telecom, Mint.com (Intuit), and social web start ups like Foursquare and Stumble Upon. Tiered pricing and packages (starting from free) let businesses of all sizes choose the plan that best fits their needs.